Digital Product Refund: If the product (such as an eBook, template, or course module) was not downloaded or accessed, and the request is made within 48 hours of purchase.
Live Session/Coaching Refund: If a scheduled coaching call or business consultation is canceled with at least 48 hours’ notice.
Service Delivery Issues: If you experience a technical failure on our platform that prevents access to your purchase, and our support team is unable to resolve it.
Duplicate Purchase: If you unintentionally purchase the same product or service twice and can provide proof.
Note: All refund approvals are at the discretion of the Wealth Renew leadership team following a case review.
Non-Refundable Services
To preserve the integrity of our intellectual property and time-based service commitments, the following are not eligible for a refund:
Completed strategy or coaching sessions.
Accessed or downloaded digital products.
Customized financial plans, business audits, or email funnel builds.
Group coaching programs after the first session has been completed.
Missed sessions without prior rescheduling notice (no-shows).
Refund Request Process
To request a refund, please email [email protected] within the designated timeframes. Include your:
Full name
Date of purchase
Order number (if applicable)
Brief explanation for your request
We aim to respond within 5–7 business days. If approved, your refund will be processed to your original method of payment within 7–10 business days, depending on your financial institution.
Dispute & Resolution Policy
We believe in long-term client relationships built on trust. If you are dissatisfied for any reason, we encourage you to reach out to us first. Our team is ready to offer:
A replacement session
Technical assistance
Course extensions or credit toward future services
Open and respectful communication helps us improve our services and serve you better.